Organizational Transparency and Understanding Your Numbers

When did you last think about your organization’s operations in terms of transparency and data analysis? Suited for rescue and shelter staff, policy makers, volunteers, and the general public, either or both of these sessions will inspire you with new ideas and ways to make your organization even better than it already is.

AttenRegister Nowd these sessions at the 2016 Getting to the Goal conference.

Transparency and Accountability – What does the word “transparency” mean for a shelter or a rescue organization? How transparent is your operation? Does everyone know the conditions or criteria that would result in euthanasia? Do you post all of your performance results? Are your financials available for public inspection? Transparency and accountability help build trust with your supporters, contributors and taxpayers. Listen as a panel of speakers from a shelter, rescue and not for profit explain how they define transparency for their organization. Cheryl Gault, Michigan Pet Fund Alliance; Tawny Hammond, Austin Animal Services; Courtney Protz-Sanders, Paws for Life Rescue

Why the numbers count – Every shelter is required to collect information on the intake and disposition of the animals that come into their facilities. If the only time those numbers are used is to provide an annual accounting to the state, a valuable resource is being lost. Understanding your intake, common conditions, length of stay, etc. helps to identify programs to reduce intake, serve the community and measure success. Learn how the Humane Society of Huron Valley uses their numbers to improve their operations and provide animal welfare programs for the dogs and cats of Washtenaw County. Tanya Hilgendorf , Humane Society of Huron Valley

Meet the presenters:

Cheryl Gault

Cheryl Gault


Cheryl Gault is a founding member of the Michigan Pet Fund Alliance and has served as Treasurer since inception of the organization in 2003.  Cheryl’s career background was in commercial lending having work as consultant, Vice President and loan officer for several financial institutions and directed Oakland County’s financial services for economic development including administration of the federal SBA program for the county.  Cheryl has been a dog Mom to various rescue canine companions over the years.  Her current four-legged children include a rescue and a foster that became a full time family member 6 years ago.





Tawny Hammond with Judy

Tawny Hammond with Judy


Tawny Hammond, Chief of Animal Services for the City of Austin Texas, has spent the last 29 years working in the public service arena, creating and implementing programs and services for people and their animals. For five years, Austin Animal Services has been a leader for municipal shelters in the nation, saving more than 90% of the more than 18,000 animals that come through the doors each year. Austin is the largest No Kill city in the nation. Chief Hammond has a proven track record of success, serving for more than 25 years in municipal government in Fairfax County, Virginia and bringing the Fairfax County Animal Shelter to No Kill in less than three years. Austin reached a new milestone, achieving live outcomes for nearly 95% of the more than 18,000 animals who came through its doors this past year.








Tanya Hilgendorf  with Georgia

Tanya Hilgendorf with Georgia


Tanya Hilgendorf  has been leading HSHV for over 10 years. With a BA in Political Science from University of Michigan-Dearborn and a Masters in Social Work Administration and Public Policy from Wayne State University and having served as Executive Director of Ozone House, her passion centers on protecting the vulnerable (human and non-human animals) and transformational leadership that helps failing nonprofit organizations achieve mission success. With an incredible team of staff, volunteers, and supporters, HSHV built a state of the art facility and has become a thriving, dynamic animal welfare organization with a multi-service organization, with 100+ employees, 700+ volunteers, and a 95% save rate focused on rescuing, healing, saving and protecting. Tanya currently is the proud mom of several fabulous felines and a beautiful teenaged human.








Courtney Protz-Sanders and Bubba

Courtney Protz-Sanders and Bubba

Courtney Protz-Sanders began her career in animal welfare in 2000 at the Dumb Friends League, the largest open admission animal shelter in the Rocky Mountains. With more than 16 years of experience in animal welfare, Protz-Sanders has led or participated in numerous projects, coalitions and organizations, including the committee to reform Detroit Animal Control, the Michigan Pet Fund Alliance Rescue Certification Task Force and the National Disaster Animal Response Team. From wildfires to hurricanes, and from animal hoarding to dog fighting, Protz-Sanders is skilled in triage and emergency sheltering for animals. In 2014, Protz-Sanders was a professional speaker at the largest international animal welfare conference, the HSUS Expo. Protz-Sanders was also a presenter at three past Michigan No Kill conferences. In 2005, Protz-Sanders founded Paws for Life Rescue, a non-profit, foster-based, all-breed rescue for dogs and cats. She continues today as Board president and executive director. Protz-Sanders also currently serves as a founding member, Board trustee and spokesperson for Michigan’s Political Action Committee for Animals (Mi-PACA). In 2014, Protz-Sanders helped develop and launch Make Michigan Next, a coalition of advocates working to end breed discrimination in Michigan, and also served as the rally \ emcee at the state Capitol in September of that year.


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